Inductor heating furnaces are considered critical machines according to SKF production criteria. The lack of proper maintenance used to be the root cause of several quality issues. For this reason, reliability audits are performed by experts on regular basis.
Although, due to the restrictions on travels and business trips, SKF required a remote collaboration solution to support, from the Italian plant, the technicians operating in Spain throughout the execution of maintenance, inspection and testing activities.
The concept can be applied to other activities as well, such as quality audits, trainings and presentations.
SKF chose SPACE1, which, leveraging the power of Augmented Reality, provides advanced collaboration features, such as the real-time sharing of annotations, documents, multimedia contents and 3D models. In this way, SPACE1 allows SKF expert technicians in Italy to support, in real time, operators in the Spanish production plants during the entire execution of maintenance, inspection and testing activities on inductor heating furnaces.
Furthermore, SPACE1 provides plant workers with digital work instructions, in Augmented Reality and even offline, thus making the execution of maintenance operations and debriefing processes faster, safer and more efficient than ever before.